CLEARANCE SALE | TAKE AN ADDITIONAL 50% OFF SALE ITEMS WITH WITH CODE 'EXTRA'

info


returns

100% satisfaction guaranteed. No matter what the case, we'll find a way to work with you to make it right. The following are some helpful guidelines for returns, but exceptions can be made on a case-by-case basis:

We accept returns within 30 days from the shipping date or in-person purchase. In-person returns require a receipt. Unused and unopened items can be returned for a full refund - including taxes. Used or opened products can be returned for store credit. Please note that it can take up to 30 days for a return to be processed and the refund/store credit to be issued upon receipt by our returns department.

Please contact us by emailing info@fitracollective.com if you have any further questions.

EXCEPTIONS:
  • No returns or exchanges are accepted on sale merchandise.

  • We do not accept returns or exchanges on fragrance/perfume.

shipping

At this time, we can only ship within the contiguous United States. Orders are shipped via USPS. 

In most cases we processes purchases within 24 hours (excluding weekends) in the order they are received. Orders placed during sales or other high volume events may be delayed slightly. We appreciate your understanding.

You can view our rates below:

SHIPPING RATES

Domestic United States
USPS Ground - Free (Orders over $100)
USPS Ground - $5 (Orders under $100)
USPS Priority - $15